PACKING MISTAKES TO AVOID IN YOUR E-COMMERCE

In order to avoid packaging mistakes, in your e-commerce, today we share 9 tips that you should take into consideration.

Above all, haste is not a good contribution, especially when it comes to packaging the products that your customer has ordered. In that sense, it is true that the buyer wants to receive his purchase as soon as possible, and also in perfect condition! Otherwise, customers will not repeat the shopping experience on your e-commerce site.

As a result, at RAJA we have highlighted the 9 most common mistakes made when preparing orders. Learn how to avoid negative experiences, which also result in negative feedback for your business.

In a nutshell:

The desired product should not only have to arrive intact. The order itself and the size of the box count as important details to be considered when packing. We also cannot forget to check the labelling, so that the item arrives safely and does not end up going around the world.

Make sure you are doing the right thing:

Reusing boxes

Boxes don’t have 7 lives. Reusing them by covering up the damage with tape may be a bad idea.

Too much tape

Staying to the who is counterproductive, but over-taping is also not a good choice.

Forget to fill the package

An unfilled package can damage your product. Result: disappointed customers and more work in after-sales service.

Oversize boxes

More does not always equal better. Your products can be damaged if they are transported in a box that is oversized.

Torn invoice

What’s that paper? Yes, it’s that invoice that should have arrived intact inside an envelope.

Delayed order

Did it have the correct label? Or would it have no label and ended up at the other end of the country?

Bag yes, but not always

The carrier bag reduces costs and offers a good presentation, but not always. Be careful how you use it for fragile objects.

A little order, please

Separators, stuffing and fasteners will prevent a parcel of several products arriving in a mess.

Wrap products

Who has never cut themselves with the sharp end of an object? Avoid it by using bubble wrap or kraft paper.

At RAJA we are packaging experts! If you need advice, contact our experts on 707 788 008 or email: contacto@rajapack.pt. They will be happy to help you choose which solutions best suit your business.