[PL] What are the most common mistakes in the dispatch process and how to avoid them?

The shipping process is a key stage in the operations of any online shop. How carefully and precisely packages are prepared not only affects customer satisfaction, but also avoids losses due to damaged goods. Therefore, we have decided to take a closer look at the most common mistakes in the shipping process. We will also provide practical tips on how to avoid them. Welcome!

The problem with invisible labels

As it turns out, insufficient visibility of the label on the parcel is one of the most common mistakes made in the shipping process. Meticulous identification of parcels by warehousemen and couriers is crucial for a smooth delivery, and an illegible label can introduce delays in the whole process. To minimise the risk of such problems, it is important to place it on top of the package. It is also a priority that the label is away from bends and irregularities.

Sticking the label on the edges of the package should be avoided, as this makes it difficult to effectively scan barcodes or other information on the label.. In addition, it is important to remember that crowded warehouses can make the label invisible among other parcels, which further increases the chances of mistakes being made during the sorting process.

It is therefore important that the staff responsible for preparing parcels for shipment are aware of the need to place labels in visible and easily accessible locations, which will help to reduce delivery times and increase the efficiency of the entire logistics process.

Inadequate adhesive tape or inadequately secured parcels

Inadequate parcel security can lead to the parcel opening during transport. The key is to use the right adhesive tapes on seams, bends and corners of the parcel. Optimisation of the packaging process is achievable with packaging machines that significantly reduce the risk of errors.

Automation of this process, whether semi-automatic or automatic, eliminates the human factor – increasing efficiency and reducing the chances of parcel damage. Introduction of packaging machines and equipment not only improves the quality of the service, but also makes it easier for employees to concentrate on other aspects of logistics.

Here you can find out, how to automate the parcel packing process.

Protruding parcels on pallets

Misplaced parcels on a pallet are a potential hazard during transport. There is a risk of accidents if the parcels are not evenly stacked and protruding fragments can be caught by forklift trucks. To minimise this risk, it is essential that all parcels are precisely stacked on the pallet, eliminating protrusions.

Careful wrapping of the pallet with stretch wrap is essential to maintain the stability and safety of the goods during transit. Without proper securing of the packages on the pallet, there is a risk of damage during forklift manipulation or even of them falling out during transport, which can lead to material damage and delivery delays. Therefore, precise and meticulous securing of the pallet is crucial for the safety of the goods.

Inadequate securing of packages

Online shops often rely on commonly available packaging, which often requires the use of additional fillers such as recycled paper or bubble wrapto protect the contents of the package. Additional protection for products with sharp edges is particularly important. Avoiding excessive play between products and around the edges of the package is key to counteracting potential damage during transport.

It is important to remember that reliable and careful securing of the goods in the parcel not only protects against possible damage, but also translates into customer satisfaction and the maintenance of a high quality logistics service. It is worth taking care of robust and secure packaging, thus eliminating the risk of damage during the difficult process of delivering goods to the customer..

Summary

Nowadays, online shops are increasingly using modern solutions such as packaging machines to minimise the risk of errors in the shipping process. Investment in them not only improves the efficiency of the process, but also reduces the risk of damage to goods. It is also important to remember about the visibility of labels or the appropriate protection of parcels. It is also worth finding out, how to manage inventory in e-commerce.