Returning goods purchased via Allegro is a privilege for every consumer. When buying anything online, you can return the item within 14 days of its delivery. However, the condition of the return is that the item is intact and in its original packaging. Do you want to learn more about how returning an Allegro parcel works and how to prepare the parcel for re-transport? Then this guide is for you. Come in and check out some practical advice.
Returning an Allegro parcel – how does it work?
Before you learn how to pack a parcel for Allegro return, you also need to know the terms and conditions of return. If you receive an ordered item and it turns out that you do not need it after all or you want to exchange it for another one, you can return the goods, but within a maximum of 14 days . To do this at Allegro, you must:
- Log in to your customer account on the platform.
- Go to -> My Allegro.
- Next click on the option -> Shopping -> My shopping.
- Next click -> Return purchase (it will be active if the return conditions are fulfilled).
After going through the simple procedure of returning items to Allegro, you will receive information on how to prepare the parcel and how to transfer it to the courier company. At the moment, the most popular option is to collect the parcel by courier in a selected location or return it to a parcel machine.
Once the Allegro parcel return letter has been prepared, all you need to do is secure the goods for shipping and prepare a new parcel. It is important that the goods are returned to the sender intact. Otherwise, the return or complaint will not be accepted and you will incur additional costs for processing another return shipment.
Packing packages for return on Allegro? What and how to pack the goods?
After receiving an item ordered on Allegro, you have found that it does not meet your expectations? You may return it, but on condition that it is handed over to the seller in the same condition as it was sent to the customer. Of course, it is necessary to keep the original packaging after receiving the parcel – this is also the basic condition determining the possibility of returning the item.
If you don’t know how to pack clothes on Vinted or for return on Allegro, here’s a list of materials you need:
- parcel boxes – these are essential, especially if the outer packaging in which the goods were brought is no longer suitable for further shipping,
- plastic envelopes – you can put the return goods document in these, which is often required by sellers on Allegro,
- office supplies – pens, markers or even transparent shirts for documents,
- material to secure the goods – this can be bubble wrap by the metre, protective polyethylene foam or even kraft packing paper,
- packing tape – you need it to seal your Allegro parcel return,
- courier clings and kangaroo tags – these will come in handy if you need to put a packing slip on the return parcel for the courier to see.
The most important thing, however, is to prepare your Allegro parcel return with basic safety rules in mind. All you need to do is properly fill in and mark the parcel and the return should be delivered to the seller quickly and smoothly, regardless of the carrier you choose.
How to pack a parcel for return on Allegro? Step by step guide
Preparing parcels for shipment looks similar to processing an Allegro parcel return, although the level of complexity is slightly less. Parcels received from sellers are usually well protected. So if you decide to return an item you have bought, all you need to do is keep the previous cardboard box and filler. Alternatively, you can use a new cardboard box to be more confident that the return will reach the sender in full and will not be seriously damaged.
So how do you pack a parcel for an Allegro return? Step by step you will do it as follows:
- Have your parcel returned to Allegro.
- Print out the shipping label and place it in the self-adhesive kangaroo.
- Prepare the item for shipping. Assess the condition of the item and the previous shipping packaging.
- Place the goods in the new box, fill with filler and seal with packing tape.
- Tape the waybill and set of return documents.
- Hand the package to the courier or drop it into a parcel machine.
That’s all you need to do to complete the parcel return. Allegro, as an auction portal, gives the possibility to return any customer who meets the conditions for returning goods and is able to prepare the return shipment on their own.
Packing and shipping a return on Allegro – can it be done without the platform?
The most convenient and fastest option to return an Allegro parcel is to complete the operation directly through the auction service. This guarantees the safety of the operation and access to full instructions on how to pack a parcel for Allegro return. Of course, you can also contact the seller directly and arrange to return the items, although here there is never a guarantee that the seller will agree to accept the return at all.