RAJA supports SMC Germany in shipping with packaging solutions

SMC Deutschland GmbH, based in Egelsbach near Frankfurt am Main, is the leading solution provider, partner and manufacturer for pneumatic and electrical automation technology. The subsidiary of the Japanese SMC Corporation has been active on the German market for almost 40 years. SMC’s product range includes more than 12,000 basic models with over 700,000 variants for a wide variety of industrial sectors such as the automotive, electronics, photovoltaic, medical, packaging and food industries as well as machine tool construction, robotics and automation.

Packaging – an important factor in customer satisfaction

SMC Germany has already been working with RAJA in the packaging sector for over 12 years. From personalised cardboard boxes to adhesive tapes and the matching unwinders to machines for the production of cushioning material, SMC sources a wide range of packaging materials and accessories.

Made in Germany

Germany is the most important and largest market in Europe for SMC Corporation. The company has been relying on “Made in Germany” for years. Production in Germany is therefore constantly being expanded in order to be able to deliver the desired products to customers as quickly as possible. Products in stock that are ordered by 12 noon are shipped on the same day.

500 parcels a day

SMC’s shipping department works in single-shift operation. From there, the goods are sent to the customers both on pallets and in parcels. Over 500 parcels leave the warehouse every day. Many of these goods are sent as express shipments. Some products are shaped in such a way that they do not fit ideally into a standard cardboard box. Together with RAJA, solutions were developed to meet this aspect. It is crucial to ensure that the goods remain undamaged with suitable securing devices in and on the packages. Stable and secure packaging is essential for SMC, as the consignments are handled several times on their way to the customers and are therefore exposed to many external influences.

Well packed with RAJA

RAJA’s packaging solutions ensure that the high-quality and sensitive products not only reach the customer very quickly, but also safely and securely, an important aspect for customer satisfaction, as Björn Nertz, Head of Materials Management at SMC Germany, emphasises: “Our customers appreciate our technological and innovative competence as much as our quality and reliability. And that is exactly what we want from companies we work with. With RAJA, we have a reliable partner who offers us the quality to always ship our goods with the appropriate packaging.”