What does the Consumer Code say about the delivery of your goods?

All distance purchases are concerned by the delivery stage. As with any transaction, the buyer has rights and the seller has duties. Thus, e-commerce deliveries of goods are governed by the French Commercial Code. Delivery times, cancellations, or damaged packages, e-commerce logisticians must pay attention to various elements to be in compliance with the law.Here is what the French Consumer Code says about the delivery of your goods in the e-commerce sector

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Obligation to communicate a delivery date or timeframe Various points are

developed

in theConsumer Code. A clear and precise statement According to the French

National

Institute of

Consumption (

Institut

National de

la Consommation ) , the seller isobliged to communicate to the

consumer

a date or timeframe for the completion of a delivery. This

information must

beannounced prior to the signing of the

contract

, clearly and precisely. It is valid