[PL] Customer Reviews | Sativa Rheinau Company

RAJA talks to Samuel Weber (head of logistics) at Sativa Rheinau AG. Sativa Rheinau AG is an organic seed company offering seeds of more than 600 varieties of vegetables, herbs, flowers, green fertilisers and more for commercial crops and home gardens. The company has been committed to independent, GMO-free seed supply in organic farming since 1998. Find out more about Sativa Rheinau AG’s customer experience.

Could you introduce us to the company Sativa Rheinau?

Sativa Rheinau is an organic company offering seeds of more than 600 varieties of vegetables, herbs, flowers, green fertilisers and more for commercial crops and home gardens. Another focus is our plant breeding programme. As part of it, we develop new varieties that are specifically adapted to organic farming conditions.

We are committed to an independent, GMO-free seed supply in organic farming. This is particularly important in light of current issues such as the possible authorisation of new genetic engineering techniques.

Our seeds are sourced from around 120 small and medium-sized organic farms in Switzerland and neighbouring countries. We supply customers in Switzerland and throughout the EU. Sativa was founded in 1998.

How long have you been working with RAJA and what packaging solutions does Sativa use?

We mainly buy shipping packaging for our products. I counted and realised that we order ten different shipping boxes from RAJA. We also buy additional products such as adhesive tape, document envelopes and stretch film for pallets. The cooperation started in November 2009, when cartons and transport trolleys were ordered.

Were there any special shipping requirements?

First of all, we attach great importance to protecting our goods particularly well.

Did you make a conscious decision in favour of sustainable packaging?

Because we sell sustainable products, we pay attention to sustainability everywhere. First and foremost, the product must fulfil its purpose. However, if there is a more sustainable alternative that fulfils this function equally well, we always choose this option. For example, we have successfully tested stretch film with 80 per cent recycled material and then opted for it.

How many parcels do you send per year?

We send around 30,000 parcels a year.

Why did you choose RAJA?

When I started, we were already working together. We also looked at alternatives, but the overall package was what convinced us most about RAJA. We particularly appreciated the short delivery times. The wide range of products is also very valuable. If we need something new, we can always find a solution. The customer service is also very good.

This year we sent young plants by post for the first time. We needed a box to ensure that the plants would reach our customers undamaged. Together with RAJA, we developed such a box and received very positive feedback from our customers. Such experiences are extremely valuable to us.

Mr Weber, thank you very much for the interview.