HANDBOOK 2021- Logistics & Sustainable packaging for e-commerce and new retail

The new Handbook 2021 – Sustainable Logistics & Packaging for e-commerce and new retailwas presented at the Netcomm Forum Live Extended.

A practical guide for all companies that want to develop their logistics project for e-commerce and new retail with an eye on sustainability.

The document was written with the contribution of over fifteen experts and members of the Netcomm Consortium including RAJA Italy , such as BRT, DHL, Fermopoint, Comieco, LiveHelp.

Lots of practical advice on crucial aspects for your business:

delivery,
returns and last mile,
customer care,
logistics for digital export,
logistics for multichannel
logistics for marketplaces,
payment

But that’s not all, in this guide, as well as lots of tips on order and warehouse management, on page 28 you will find the chapter edited by us at RAJA on theimportance of packaging for e-commerce. An overview of sustainable packaging, the unboxing experience, waste reduction and future scenarios.

Discover all the tips, success stories, lessons learned and data extrapolated from Netcomm research.